PDA

View Full Version : TIP Changing your NT Login Info may affect NT Services


dgreen
11-13-2002, 10:28
This is just a reminder; it cost me some time this morning on my local machine.

The network password for my desktop expired yesterday so I changed it. I also restarted my machine.

[Begin Problem Setup]
I host a webMethods-centric Web site for my co-workers (gee, imagine that!) and was sending an alert to members of a mailing list. The alert system uses a DSP-based HTML front end which invokes an IS Flow to put the alert into a database table. A database adapter (also running locally) monitors the database table and issues a notification when a new row is inserted.

Using the Bridge, the notification is used as input to an IS Flow and the contained message is delivered to members of the mailing list.
[end Problem Setup]

When using the GUI to enter the alert, I did not receive an error message (i.e. the data was inserted in the database). The data was not, however, distributed to the mailing list according to the business rules in place.

After a thorough investigation of the code, I checked my Control Panel > Services for "ActiveWorks Adapters 4.0" and noticed that it did not say "Started". Therefore, all of the adapters running on my local machine were down.

So, I tried to start them by pressing "Start" in the Services menu. When I did, the service failed because of an authentication problem. My password was incorrect because it was still set to the expired password.

If you encounter this problem, it can be fixed by selecting the "Startup" button and changing the "Log On As" password value to be the newly set network password associated with the "This Account" account.

If you already know all of this -- great. You just never know when somebody will run into the problem and come looking for answers...